Legal
Privacy Policy
How AltMat Energy collects, uses and protects your personal information.
Last updated: 2 October 2026
1. Who we are
This Privacy Policy explains how AltMat Energy ("AltMat Energy", "we", "us") collects, uses and protects personal information when you visit our website or contact us. AltMat Energy is the controller of the personal information described here.
Company: full legal name of the company
Address: registered address
Email: contact@altmatenergy.com
2. What we collect and why
We collect only the information we need to answer your enquiry, run and protect our website, and meet our legal duties.
| Information | What it includes | Why we use it | Legal basis |
|---|---|---|---|
| Enquiry form | Enquiry type, first and last name, company, product of interest, phone number (with country code), email address, your message, and your consent to this policy | To reply to you, route your enquiry to the right team, send technical data sheets or Safety Data Sheets, and send you an automatic confirmation email | Your consent; steps you ask us to take before entering a contract |
| Careers enquiries | The details above plus anything you choose to share about your experience | To consider you for a role and contact you about it | Your consent; steps before entering a contract |
| Spam protection | Information collected by Google reCAPTCHA when the form is used, such as IP address and browser or device data | To stop automated and abusive form submissions | Our legitimate interest in keeping the website secure |
| Technical and usage data | IP address, browser, device, pages visited and time on site, collected through server logs and cookies | To keep the website working, secure and improve it | Our legitimate interest; consent where required for non-essential cookies |
We do not use your enquiry details for marketing unless you ask us to or agree to it.
5. International transfers
We work with customers worldwide, so your information may be handled in countries other than your own, including countries whose data protection laws differ from yours. Where the law requires it, we put safeguards in place, such as standard contractual clauses, to protect your information.
6. How long we keep information
We keep enquiry details for as long as needed to deal with your enquiry and any resulting business relationship, and then for period, for example 24 months. Careers enquiries are kept for period, for example 12 months. We may keep information longer where the law requires it or to deal with legal claims. When we no longer need it, we delete or anonymise it.
7. Your rights
Depending on where you live, you may have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- ask us to restrict or stop using your information, or object to how we use it;
- receive your information in a portable format;
- withdraw your consent at any time, without affecting what we did before you withdrew it.
To use any of these rights, email contact@altmatenergy.com. We may ask you to confirm who you are. If you are unhappy with our response, you can complain to your local data protection authority. Add the authority for your country if relevant.
8. How we protect information
We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No website or email can be completely secure, so please avoid sending sensitive or confidential technical information through the enquiry form. For joint R&D work, we start with a confidentiality agreement.
9. Children
Our website is for business visitors and is not directed at children. We do not knowingly collect personal information from children.
10. Links to other websites
Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If we make important changes, we will say so on this page.
12. Contact us
For questions about this policy or your information, email contact@altmatenergy.com.
Please also read our Terms & Conditions.
